We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (18)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
8 Mar 2019 03:08
Products was good but the zipper seams have little problem. But my mom fixed it so its okay
8 Mar 2019 02:18
The goods were sent quickly, but black and white was not, removed from production, only here it hangs on sale until now ((((((, asked in exchange to choose another, took black, the quality is good. Recommend, sent the store immediately
5 Mar 2019 22:46
2 Mar 2019 06:51
Very good quality and delivery within set time 1 month exact.
1 Mar 2019 10:57
Came with a broken one runner. First wrote to the store himself, offered to return 2 dollars and put in dispute the reason "because of the delivery". Opened a dispute, all returned how much asked
1 Mar 2019 08:18
24 Feb 2019 05:34
Beautiful bag. The quality is better than I expected. Very sturdy fabric and sewing.
23 Feb 2019 06:53
19 Feb 2019 23:37
19 Feb 2019 13:25
Quick shipment, perfect item.
12 Feb 2019 06:51
Chic quality, very beautiful bag! The color is very beautiful, just like the store's photo. On my photo with a room lamp, the color looks slightly different. In fact, the beautiful color and the bag itself is made of dense fabric, very comfortable, has a polyethylene pocket for wet things.
11 Feb 2019 08:30
The bag is just a bomb! Delivery to belarus exactly a month. The color is slightly different from the claimed, it is closer to the dirty pink. Also, the pocket that is designed for the suitcase is missing. (Or rather it is, but sewn to the bag itself). But these are minor nuances, for which i will not shoot stars. The store is well done!
11 Feb 2019 04:40
Nagyon szuper Táska, elég Nagy (kisebbnek gondoltam) kicsit szagos juice rekeszes. Gyorsan megjött. Nagyon elégedett vok
8 Feb 2019 23:35
For 2 weeks
8 Feb 2019 05:40
Very good to quality, a good product
6 Feb 2019 04:27
6 Feb 2019 01:31
Super bag! In kiev delivered in 3 weeks! Very comfortable, with a compartment for shoes, quite roomy. Corresponds to the description of the goods! I recommend
5 Feb 2019 03:45
The bag is cool, high-quality, very roomy. Thank you!
4 Feb 2019 07:59
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